Contact

Talk to me.

No ticketing system, no chatbot. Just email. I read everything and reply as quickly as I can — usually within one or two business days.

Which inbox?

Pick the one that best describes your reason for writing — it routes faster.

General

Product questions, partnerships, anything that does not fit below.

Typical reply time: 1–2 business days.

Support

Licence issues, installation, activation and recovery-phrase questions. Mention your platform (Windows, macOS or Linux) and app version.

Security disclosure

Vulnerability reports, responsible-disclosure coordination, or anything that looks like a security issue. Please do not open public issues for suspected vulnerabilities.

Acknowledged within 72 hours. PGP key on request.

Press & media

Interview requests, product review samples, coverage questions, or logo/brand assets.

Include deadline and publication, if any.

Who is behind this

BlindLock is built by one person. The software is provided by the following legal entity. Polar Software, Inc. sells it as Merchant of Record.

Legal entity

BlindLock, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: info@blindlock.app
Note on data minimisation I keep only what I need to answer you. Support and licence correspondence is retained while it is useful and then deleted. I do not use your email for marketing.